Goods that are in stock are dispatched within 24 hours and are sent by a recorded insured service. This means goods will not be left on the door step or with neighbors. This enables a fully discreet service and your confidentiality. If for any reason we are out of stock, we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If their is a manufacturing delay with any products you will be notified by email as soon as we are aware.

We use Royal Mail and Parcel Force courier

UK
Goods are dispatched by the choice you select during checkout

Royal Mail: If your not in when your parcel arrives you will keep the package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.

Parcel Force: If your not in when your parcel arrives they will keep the package at their local depot for 5 days enabling them to pick it up. After 5 days the parcel then returns to us and additional fees will be charged to your account for the return service. See below for charges

Southern Ireland
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via Business Post International and International shipping rates apply.

Europe
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via Parcel Force International

Rest of World
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via Parcel Force International

BFPO (British Forces Post Office)
Goods are dispatched by Royal Mail Recorded delivery.

Note: You may receive an order going to a BFPO address. The address may contain an overseas country. This does not matter. All BFPO parcels are delivered to a central office in London and then distributed overseas by the Army. When dispatching these orders please select BFPO from the drop down country list.